Introduction
For the purposes of this Statement:
- “Applicable Laws” means all laws and regulations that Inawe Autobid is required to comply with.
- “Client” or “you” means any prospective, new, or existing client of Inawe Autobid and its subsidiaries.
- “Inawe Autobid” or “we” or “us” means Inawe Autobid (Pty) Ltd and its direct and indirect subsidiaries.
This statement outlines how your personal information will be used by Inawe Autobid and applies to any information, including personal and special personal information, you give to Inawe Autobid or which Inawe Autobid may collect from third parties.
It is important that you read this statement carefully before submitting any personal information to Inawe Autobid. By submitting any personal information to Inawe Autobid, you consent to the processing of your personal information as set out in this statement. The provisions of this statement are subject to mandatory, unalterable provisions of Applicable Laws.
Please do not submit any personal information to Inawe Autobid if you do not agree to any of the provisions of this statement. If you do not consent to the provisions of this statement, or parts of the statement, Inawe Autobid may not be able to provide its products and services to you.
How to Contact Us
If you have any comments or questions about this statement, please contact the Inawe Autobid Information Officer, Mpho Mahlagare, at info@inaweautobid.co.za.
Amendment of this Statement
We may amend this statement from time to time for any of the following reasons:
- To provide for the introduction of new systems, methods of operation, services, products, or facilities.
- To comply with changes to any legal or regulatory requirements.
- To ensure that our statement is clearer and/or more favorable to you.
- To rectify any mistake that may be discovered from time to time.
- For any other reason which Inawe Autobid, in its sole discretion, may deem reasonable or necessary.
Any such amendment will come into effect and become part of any agreement you have with Inawe Autobid when notice is given to you by publication on our website. It is your responsibility to check the website often.
Privacy and Indemnity
Inawe Autobid takes your privacy and the protection of your personal information very seriously, and we will only use your personal information in accordance with this statement and applicable data protection legislation. It is important that you take all necessary and appropriate steps to protect your personal information yourself (for example, by ensuring that all passwords and access codes are kept secure). We have implemented reasonable technical and operational measures to keep your personal information secure.
You hereby indemnify and hold Inawe Autobid harmless from any loss, damages, or injury that you may incur as a result of any unintentional disclosures of your personal information to unauthorized persons or the provision of incorrect or incomplete personal information to Inawe Autobid.
Information We May Collect About You
We may collect the following information about you:
- Your name, address, contact details, date of birth, place of birth, identity number, passport number, bank details, employment details, income tax number, VAT registration number, and financial information.
- Records of correspondence or enquiries from you or anyone acting on your behalf.
- Details of transactions you carry out with us, including contracts of sale and purchase agreements.
- Your credit history, where you have applied for credit or where we have agreed to arrange credit for you.
- Details as reflected in your motor vehicle service record booklet.
- Sensitive or special categories of personal information, including biometric information, such as images, fingerprints, and voiceprints.
- Additional personal information, as required to meet our legal or regulatory obligations.
Where you provide us with the personal information of third parties, you should take steps to inform the third party that you need to disclose their details to us, identifying us. We will process their personal information in accordance with this statement.
How We Collect Information
You may provide personal information to us either directly or indirectly (through an agent acting on your behalf) by completing an application form, requesting further information about our vehicles, services and/or offerings, whether in writing, through our websites, over the telephone, CCTV cameras, digital recordings, or any other means.
We may also collect your personal information from your appointed agent, any regulator, or other third party that may hold such information. In instances where you have applied for credit or where we have agreed to arrange credit for you, we may conduct searches at credit bureaus. Details of our searches will be kept by the credit bureau and will be available to other businesses that conduct searches with that credit bureau for purposes of meeting our regulatory obligations, credit assessments, debt recovery, prevention of money laundering and fraud, and statistical analysis.
Use of Information Collected
We may use, transfer, and disclose your personal information for the following purposes:
- Providing you with the vehicle, ancillary services, or finance and insurance offerings you have requested, and notifying you about important changes to these.
- Managing your contractual arrangement or relationship with us, a credit provider, or financial services provider and complying with your instructions or requests.
- Detecting and preventing fraud and money laundering and/or in the interest of security and crime prevention.
- Assessing and dealing with complaints and requests.
- Operational, marketing, auditing, statistical, legal, and record-keeping requirements.
- Conducting sanctions and politically exposed person screening against any relevant list which Inawe Autobid may, in its sole discretion, determine.
- Verifying your identity.
- Making credit decisions where you have applied for credit or where we have agreed to arrange credit for you.
- Requesting your consumer credit reports or those of any other security provider from one or more credit reporting agencies in connection with any agreement between you and Inawe Autobid, and you direct us to do so, where applicable.
- Transmitting to a registered credit bureau any information concerning your application for credit, our agreement with you, termination, and non-compliance with the terms thereof.
- Transferring your personal information outside of the Republic of South Africa, including to such countries that may not offer the same level of data protection as the Republic of South Africa, including for cloud storage purposes and the use of any of our websites.
- Complying with applicable laws, including lawful requests for information received from local or foreign law enforcement, government, and tax collection agencies.
- Recording and/or monitoring your telephone calls and electronic communications to/with Inawe Autobid to keep a record thereof, accurately carry out your instructions and requests, use as evidence, and in the interests of crime prevention.
- Conducting market research.
- Ensuring that we do not send you direct marketing communications again if you have unsubscribed.
- Disclosing your personal information to third parties for reasons set out in this policy or where it is not unlawful to do so.
- Conducting market research and providing you with information about Inawe Autobid’s products or services from time to time via email, telephone, or other means (for example, events).
- Monitoring, keeping a record of, and having access to all forms of correspondence or communications received by or sent from Inawe Autobid or any of its employees, agents, or contractors, including monitoring, recording, and using as evidence all telephone communications between you and Inawe Autobid.
- Improving or evaluating the effectiveness of Inawe Autobid’s business or products, services, or offerings.
- Verifying the ownership of the vehicle.
- Verifying the service history/validity of the vehicle’s warranty.
- Prevention and control of any disease.
- Registering a vehicle in your name at the traffic department.
We may contact you about services, products, and offerings available from Inawe Autobid or specific subsidiaries, which we believe may be of interest to you, by email, phone, text, or other electronic means, unless you have unsubscribed from receiving such communications. You can unsubscribe from receiving such communications by sending an email to info@inaweautobid.co.za.
Disclosure of Your Information
Your personal information may be shared with Inawe Autobid’s subsidiaries, our agents and sub-contractors, and selected third parties who process the information on our behalf.
We may also disclose your personal information to third parties in the following circumstances:
- To arrange roadworthy certificates, vehicle maintenance, improvements or repairs, towing of your vehicle, collection of your vehicle, credit, and the like.
- To determine which vehicles, services, and offerings may be of interest to you and/or to send you information about these, unless you object or choose not to receive such communications.
- To assist credit providers in making decisions regarding the extension of vehicle finance to you.
- To have a better understanding of your circumstances and needs to provide and improve our vehicles, services, and offerings.
- To prevent, detect, and report fraud and criminal activities, and to identify the proceeds of unlawful activities.
- To verify the ownership of the vehicle.
- To verify the service history/validity of the vehicle’s warranty.
- To comply with requests from third parties, including regulators, including those in foreign jurisdictions, if Inawe Autobid is required to do so in terms of applicable laws; or to protect the rights, property, or safety of Inawe Autobid, its clients, or other third parties.
- To assess and monitor any of your applications for Inawe Autobid’s products or services.
- To determine which products and services may be of interest to you and/or to send you information about such products and services, unless you object or choose not to receive such communications.
- To gain a better understanding of your circumstances and needs to provide and improve Inawe Autobid’s products and services.
- To any subsidiary of Inawe Autobid, a third-party seller, or any successor in title, to ensure that Inawe Autobid is able to continue to operate and provide products and services to you.
Inawe Autobid is entitled to share aggregated, anonymized information about its clients and related data with third parties, but in this instance, such information shall not identify you personally.
Retention of Your Information
Your personal information will not be retained by Inawe Autobid for longer than it is necessary for the purpose(s) for which it was collected unless we are required to do so by Applicable Laws, or we reasonably require the information to comply with contractual obligations with you or our customers, for lawful purposes related to our business functions and activities, and to protect our legal interests. We may also retain de-identified information for analytical and research purposes.
Security
Inawe Autobid has implemented and maintains reasonable technical and organizational security measures to protect your personal information against unauthorized access, accidental or unlawful destruction, loss, alteration, or unauthorized disclosure. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.
Your Rights
You have the right to:
- Request access to your personal information.
- Request the correction of your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Request the restriction of processing of your personal information.
- Request the transfer of your personal information to another party.
- Withdraw your consent.
To exercise any of these rights, please contact the Inawe Autobid Information Officer.
Conclusion
Inawe Autobid is committed to protecting your privacy and ensuring that your personal information is processed in a lawful and transparent manner. By using our services, you agree to the collection and use of your information as outlined in this statement.
If you have any questions or concerns about this statement or our privacy practices, please contact us at info@inaweautobid.co.za.